* Limited availability – treatment reservations are required at +48 84 677 22 00.
** Advance reservation is required for the tour and bowling at: +48 84 677 22 00.
Minimum length of stay: 4 days (3 nights)
Do you have questions about the package or need assistance with your booking? Contact us!
RECEPTION (24/7)Christmas at Hotel Artis lets you focus on what matters most during the festive season – time spent with your loved ones. A traditional Christmas Eve dinner, a festive menu prepared by the Chef and a meeting with Santa Claus create the perfect setting for enjoying time together without preparations and everyday responsibilities.
If the festive season brings to mind the scent of gingerbread and a warm, family atmosphere, you will find all of that here too – and between festive meals, you can relax in the SPA & Wellness area with a swimming pool, saunas and other facilities, or enjoy treatments and massages with a 15% discount.
A festive stay at Hotel Artis is an opportunity to discover Zamość in a somewhat more peaceful setting. A stroll around the Great Market Square, listed as a UNESCO World Heritage Site, lets you see the city from a different perspective than during the peak season. Renaissance architecture, festive decorations and winter scenery create a unique backdrop for family walks, and during your stay you can also enjoy a guided tour.
If, on the other hand, you would like to devote one of the days to a short excursion, Zwierzyniec and Krasnobród invite you to enjoy leisurely walks and discover the charms of the region at any time of year, while the winter atmosphere gives these places a completely different character than in summer.
Pursuant to the Act of 13 May 2016 on counteracting threats of sexual crime and protecting minors, commonly known as Lex Kamilek, our property is required to verify the child’s identity. Please prepare the relevant documents (the child’s identity document or another document confirming that the adult has the right to exercise custody over the child). The procedure serves to ensure the safety of children using the hotel and, in accordance with the Act, the property’s employees must comply with child protection regulations.
If you are planning a festive stay at Hotel Artis, below you will find answers to the most frequently asked questions about the Christmas package, stay arrangements and attractions available in Zamość and Roztocze.
What is the minimum length of stay for Christmas in Roztocze?
The Christmas package is valid from 23 to 27 December 2026, and the minimum length of stay is 4 days (3 nights). This allows you to fully enjoy the planned attractions, festive menu and relaxation in the SPA & Wellness area.
Does the Christmas package include Christmas Eve dinner?
Yes. The Christmas package includes a special Christmas Eve dinner, which will take place on 24 December. The Chef will prepare a traditional Polish menu, and the evening will be accompanied by the most beautiful Polish Christmas carols.
Will Santa Claus visit Hotel Artis during the festive stay?
Yes. One of the attractions included in the Christmas package is a visit from Santa Claus during Christmas Eve dinner. It is a special moment that brings great joy to the youngest guests and allows them to feel the festive atmosphere even more fully.
Does the guided tour of Zamość require advance reservation?
Yes. The guided tour of Zamość is part of the package, but advance reservation is required. You can reserve a date by contacting the reception at Hotel Artis at 84 677 22 00.
Do SPA treatments and massages need to be booked in advance?
Yes. Availability for treatments and massages covered by the 15% discount is limited, so it is advisable to book your preferred time before arrival or at the beginning of your stay. Reservations can be made by phone at 84 677 22 00.
What can you do in Zamość during the Christmas holidays?
A festive stay is a great time to take a walk around the Great Market Square and the historic Old Town, listed as a UNESCO World Heritage Site. The package also includes a guided tour of Zamość, allowing you to learn more about the city’s history and most interesting places.
How can I book a Christmas stay at Hotel Artis?
You can book your Christmas stay directly through the Hotel Artis website, by phone at +48 84 677 22 00 or by email at recepcja@hotelartis.pl.
At Esencja Restaurant we combine professional service with exquisite European and regional cuisine, creating the perfect place for a family meal, a romantic dinner, or a peaceful moment with coffee. Guests who wish to work or relax with a cup of aromatic coffee have at their disposal wireless Internet access.
Restaurant opening hours:
Breakfast is served:
Soups are served:
Dinner is served:
Served according to the Chef’s Menu, available in a dietary version for every Guest (no exclusions). For special diets, please contact Reception at least 1 day before arrival.
Your stay at the hotel begins with dinner and ends with a delicious breakfast that ensures a good start to a day full of attractions.
We reserve the right to make changes to the schedule.
Welcome to Absens Carens Club, a place created for Guests who want to combine relaxation with active fun. We offer:
Bowling – the perfect way to enjoy time together with family, friends, or your partner,
Billiards – entertainment for everyone who enjoys friendly competition,
Table Football – an extra dose of movement and joy, especially for younger Guests.
December 24 - CLOSED
Absens Carens Club is the ideal place to spend active time, relax after a day full of attractions, or simply have fun with the whole family!
Advance bowling reservation is required.
We reserve the right to make changes to the schedule.
SPA & Wellness at ARTIS Hotel & SPA
Take care of your body and mind in our SPA & Wellness area. This place is designed for complete relaxation, unwinding, and regeneration, whether you visit us as a family, as a couple, or during a special stay.
Opening hours:
We offer a wide range of treatments performed with natural, top-quality products:
Body Rituals – relaxing and regenerating care treatments that restore energy and vitality,
Face Rituals – comprehensive skin care and nourishment,
Massages – aromatherapy, classic, relaxing, and specialized, tailored to individual needs.
To arrange a convenient appointment for treatments, please contact the SPA Reception:
tel. 84 677 22 44
spa@hotelartis.pl
Our wellness area combines relaxation, body detoxification, and physical activity:
Recreational Pool – perfect for swimming and family fun,
Saunas and Baths – Finnish sauna, dry sauna, steam bath, snow grotto, caldarium, and mini brine graduation tower,
Gym – for guests wishing to actively maintain their fitness.
Bathing in the pool and relaxing sessions in the saunas are an essential part of a visit to our SPA, providing both relaxation and health benefits.
Check our SPA & Wellness price list
Discover the Wellness area
At ARTIS Hotel & SPA, we ensure that our youngest Guests feel special. Our offer provides children with plenty of opportunities for fun, learning, and active time, while parents can enjoy a peaceful rest.
Toddler Club (24h) – a room specially prepared for the youngest, equipped with tables, chairs, stuffed animals, toys, boards, puzzles, blocks, and numerous art and educational accessories,
Junior Club (24h) – room for older children with a game console, foosball, and table tennis,
Pool with a paddling area and swimming and play accessories – safe and joyful water fun for the whole family.
Mom and Child Room – changing table and bottle warmer,
In the restaurant – high chairs for feeding, a play corner with toys and coloring books, the possibility to warm bottles and jars,
In rooms upon request – crib with a comfortable mattress, baby bathtubs, non-slip mats, bathroom step stools,
Books for children of various ages, puzzles, coloring books, and board games – all to make the time spent at the hotel full of fun and creativity.
Thanks to these facilities and attractions, a stay at ARTIS Hotel & SPA becomes an unforgettable adventure for the whole family – children have lots of joy, and parents enjoy comfort and peace.
December 23 - 5:00 PM or December 24 - 11:00 AM
Meet the guide at the Town Hall stairs, tour the Old Town: including fortifications, Lublin Gate, bastions, historic Renaissance courtyards (e.g. Marek Grechuta), Town Hall, Centralka (a story about Leśmian), Zamoyski Academy and Zamoyski Palace. Visit the Renaissance synagogue and the Orthodox church as well as the cathedral. Walk around the Water Market, Salt Market, and the Great Market surrounded by arcades. At the end, meet 16th-century reenactors with a chance to try on period costumes, sabers, and arrow firearms. Entrance inside: New Lublin Gate, PRL Museum, cellars of the former SS and NKVD prison, and the Guardhouse.
Prior reservation required, at least 7 days before your stay
A stay at ARTIS Hotel & SPA is not only about comfort and relaxation but also a perfect opportunity to explore the region’s remarkable heritage and spend your time actively. Depending on your preferences, you can go for walks, trips, or sightseeing tours that will make every moment special:
Zamość Old Town – a stroll through colorful townhouses, the majestic Town Hall, and charming alleys listed as UNESCO heritage; for those interested – guided tours or rides on electric carts with audio guides.
Museums and Monuments – Zamość Museum, Museum of Fortifications and Arms “Arsenal,” Martyrdom Museum “Rotunda,” as well as underground routes and tourist trails like Bastion VII, the Town Hall Cellars, or Crypts beneath the Zamość Cathedral.
Nature and Trips around Roztocze – picturesque landscapes, “Szumy” waterfalls in Susiec, “Zagroda Guciów” open-air museum in Guciów, Zwierzyniec with the “church on the water,” Krasnobród, and Bukowa Góra.
Attractions for Children and Families – Stefan Miler Zamość Zoological Garden, interactive fun at the Park of Elements in Budy, a walk through the Border Miniature Park, Trampoline Park in Zamość.
Thanks to this, every stay at ARTIS Hotel & SPA can become an opportunity to discover the region’s beauty, learn history, connect with nature, and share unforgettable moments – no matter the occasion.
Do you want your stay at ARTIS Hotel & SPA to be even more special? Take advantage of our additional offers and make every day at the hotel full of joy, relaxation, and unforgettable moments:
Active entertainment at the hotel – bowling, billiards, and foosball guarantee fun for the whole family or a group of friends.
SPA & Wellness treatments – choose relaxing massages, body and face rituals, or aromatherapeutic care treatments that will soothe the body and mind.
Romantic touches in the room – a bouquet of fresh flowers and a sweet gift to enhance moments spent together.
Local souvenirs from Zamość – "Zamojskie klimaty" coffee, aromatic loose-leaf tea, or a porcelain plate featuring the city’s most beautiful monuments.
Display case with hotel souvenirs at the reception – at our reception you’ll find the hotel mascot “Artik,” magnets, keychains, and other small gifts that allow you to take memories from your stay at ARTIS Hotel & SPA with you.
Thanks to these additions, your stay will become not only a comfortable rest but also a full experience of attractions and souvenirs that will remain in your memory for a long time.
BOOKING TERMS:
PAYMENT AND CANCELLATION TERMS:
GOOD TO KNOW:
Traveling with a child?
According to the Act of 13.05.2016 on counteracting threats related to sexual crime and protecting minors, known as "Lex Kamilek", our facility is obliged to verify the identity of the child. Please prepare appropriate documents (a child’s identity document or other document confirming that the adult has the right to care for the child). This procedure ensures the safety of children staying at the hotel and, in accordance with the provisions of the Act, hotel staff must comply with child rights regulations.
